Road from IBM to handyman franchise

Thought you might be interested in some info on one of our newest franchisees. I always remember when I became a franchisee. I went to the first Convention thinking everyone would be like me. The amazing thing was that everyone was different. People come from different industries and careers but all had found themselves at a crossroads. There career had led them on a journey that had taken them to a point where business ownership or franchising was indeed an option or a road that they could travel. When choosing that road they found many travelers who would be joining them. The exciting thing about franchising was that they had an immediate bond with the others they met as they now traveled the same road together.

The road from IBM to handyman franchise

George Wasickanin whose career started with IBM in the 70's is the latest franchisee to open one of our House Doctors handyman and remodeling franchises. George plans to bring professional handyman and remodeling services to homeowners in the Rochester, New York area.

George’s father had worked for IBM so it was a natural progression for George in '79 to start his career in computer maintenance with IBM. George worked on the Kodak Park account in Rochester till 1984. and experienced IBM's leading training during that period. He attended many IBM training classes on everything from the infancy of telecommunications and disk technology to advanced computer systems. George left IBM in 1985 to start his own computer maintenance business where he maintained his competitive edge by satisfying customers needs and following through on promises so he did not let people down. He sold that business and returned to the Corporate world where his career path took him in a Sales and Management direction. However his entrepreneur journey still had some miles in it. While a Systems Administrator with Crosman Corporation he decided to look into franchising and learned about House Doctors.

We are pleased that George is bringing his IBM skills and his understanding of good customer service to our network. He expects to see continual growth in home repairs and remodeling in the Rochester, New York area. He knows a lot of the markets across the country are booming and the House Doctors professional approach and high ethics is what keeps customers coming back. George's goal lines up with HD that is to provide the best quality work and the best customer service for his customers. If you feel that would be important in any business you would like to be involved in please contact me.

Is good customer service important for a new business? Please comment.